Sales, Marketing & Communications Project Leader
High Performance
Results Driven
Commercially Minded
Tech-Centric
Multi-Disciplinary
Multilingual
SERVICES
I have been fortunate to gain exposure to a wide range of industries, markets, products, processes and people,
resulting in the following list of services that I either personally deliver, or project manage the delivery of, as a PMP project Management Professional.
Please click on a work category for a detailed breakdown of either what I am skilled in doing, or what I haev directly project managed in the past.
PMP Project Manager
Certified Project Management Institute Project Manager with degrees in Arts & Science, I ave been lucky enough in my career to influences and improve vast areas of business across multiple industries and across internal teams or all levels.
Sales & Marketing
From the early days of printed mailshots loaded into mail-merged envelopes, to automated follow-up campaign management, from e-commerce to payment gateways, the last 20 years has been a fast-paced adventure as the World Wide Web took shape!
Websites, IT & Software
From humble beginnings making websites for small companies, all the way up to Enterprise Resource Planning systems for direct suppliers to Fortune 50 companies, websites, IT & software are at the core of my success.
Design & Media
From small offices, SMEs and solo entrepeneur outfits, to large-scale Chinese factories, there isn't a single business that cannot benefit from design & media attention.
Data Entry & Admin
A core part of my skillset is my passion for data quality and my ability to wrangle large datasets. When the mantra "Data is Gold" became commonplace, I was already leading the charge, with best-practice training and processes for org-wide data entry, management, auditing and reporting.
Engineering & Science
11 years in large-scale manufacturing in China helped me gain a deep insight into how so much of my work either in the front-end (upstream, client-facing), as well as the administrative / back office work, was deeply intertwined with downstream operations across departments and even across entire supply chains.
Product Sourcing & Manufacturing
I then gained an experienced knowledge about the end-to-end product lifecycle, from ideation through to EOL.
Writing & Content
Where many 'tech-heads' come up short is in creative writing - a skill that requires access to a different part of the brain. I enjoy both the technical and creative elements of my work.
Freight, Shipping & Transportation
Now that the products are produced and sold, these same processes, systems and data play a key role in the delivery of the goods to the customer.
Education
From my time as an I.T. lecturer in
Business, Accounting, Human Resources & Legal
More recently, IT - particulary cloud computing - has transformed how people work. I combine a passion for communication (documents, processes, presenting), and data quality (databases, spreadsheets, live data feeds) to find areas of improvement across all facets of daily business.
Translation & more...
Native British English (I can do some good accents for fun!) and operationally fluent in Mandarin Chinese, I enjoy transferring cultural and experiential differences between teams to maximise results.
Tools, Software, & Partners
It is thanks to some incredible tech companies, software providers and SaaS organisations, that I am able to be as effective as I am. You will recognise many, I'm sure, and may even see some you don't recognise.
-
Adobe
-
Google Analytics
-
Apple
-
Canva
-
Elementor
-
Figma
-
GoDaddy
-
Google Suite
-
HootSuite
-
IndieGoGo
-
Instagram
-
Kajabi
-
Kickstarter
-
LinkedIn
-
MailChimp
-
Meta / Facebook
-
Microsoft
-
MySQL
-
PayPal
-
PHP
-
phpMyAdmin
-
Pinterest
-
PMP / PMP
-
PowerBI
-
Prezi
-
SEMrush
-
Shopify
-
Stripe
-
Survey Monkey
-
Tableau
-
Telegram
-
Trust Pilot
-
Twitter
-
Wikipedia
-
Woo Commerce
-
Xero
-
Yell
-
YouTube
-
Zapier
-
Zoom
Sales & Marketing
- Ad Planning & Buying
- Advertising
- Affiliate Marketing
- Agency Relationship Management
- B2B Marketing
- Brand Management
- Brand Marketing
- Branding
- Bulk Marketing
- Channel Account Management
- Channel Sales
- Competitor Analysis
- Content Marketing
- CRM
- Crowdfunding
- Customer Retention Marketing
- Digital Agency Sales
- Digital Strategy
- Direct Mail
- Email Campaign
- Email Marketing
- Facebook Ads
- Facebook Marketing
- Google Ads
- Google Adsense
- Google Adwords
- Google Shopping
- HootSuite
- Influencer Marketing
- Instagram Ads
- Instagram Marketing
- Internet Marketing
- Keyword Research
- Kickstarter
- Lead Generation
- Leads
- Mailchimp
- Market Research BUY
- Marketing
- Marketing Strategy
- Product Marketing
- Retail Sales
- Sales
- Sales Account Management
- Sales Management
- Sales Promotion
- Search Engine Marketing (SEM)
- SEMrush
- Social Media Marketing
- Social Video Marketing
- WooCommerce
- YouTube Ads
Websites, IT & Software
- Adobe Creative Cloud
- Agile Development
- Agile Project Management
- Algorithm Analysis
- Analytics
- Apple Safari
- Automation
- Big Data
- Blog Install
- Business Intelligence
- Charts
- Cloud Development
- Computer Security
- Content Management System
- cPanel
- Cryptocurrency
- Data Collection
- Data Management
- Data Modeling
- Data Modernization
- Data Visualization
- Database Administration
- Datatables
- Development
- Development Operations
- Digital Marketing
- DNS
- Documentation
- eCommerce
- Editorial Design
- eLearning
- Electronic Forms
- Elementor
- ERP Software
- Figma
- Frontend Development
- Gamification
- GoDaddy
- Google Docs
- Google Analytics
- Google Earth
- Google Maps
- Google PageSpeed Insights
- Google Search
- Google Sheets
- Google Systems
- Google Tag Management
- Google Webmaster Tools
- Internet Security
- IT Project Management
- IT strategy
- IT Transformation
- Kajabi
- Learning Management Solution
- Link Building
- Mac OS
- Messenger Marketing
- Microsoft Exchange
- Microsoft PowerBI
- Microsoft Project
- MySQL
- Non-fungible Tokens
- Office 365
- Page Speed Optimization
- Payment Gateway Integration
- PayPal
- PHP
- phpMyAdmin
- Power BI
- Predictive Analytics
- QR Code Making
- Rebranding
- Scrum Development
- SEO Auditing
- Shopify
- SEO
- Social Media Management
- Social Networking
- Software Testing
- SQL
- SSL
- Stripe
- SurveyMonkey
- System Admin
- System Administration
- System Analysis
- Tableau
- Technology Consulting
- Test Automation
- Testing / QA
- Troubleshooting
- Usability Testing
- User Experience Research
- User Interface / IA
- User Story Writing
- UX Research
- VPN
- Web Design
- Web Development
- Web Hosting
- Website Analytics
- Website Build
- Website Management
- Website Optimization
- Website Testing
- White Hat SEO
- WordPress
- XHTML
- XML
- YouTube
- Zapier
- Zoom
Design & Media
- 3D Model Maker
- A/V design
- A/V editing
- Acting
- Adobe Creative Suite
- Adobe Dreamweaver
- Adobe Photoshop
- Advertisement Design
- Album Design / Production
- Animated Video Development
- Audio Ads
- Audio Editing
- Audio Engineering
- Audio Mastering
- Audio Production
- Audio Services
- Audiobook Narration
- Banner Design
- Blog Design
- Bootstrap
- Brochure Design
- Business Cards
- Canva
- Card Design
- Corporate Identity
- Covers & Packaging
- Creative Design
- CSS
- Digital Cinema Packages
- Digital Product Design
- eBook Design
- eLearning Designer
- Explainer Videos
- Fabric Printing Design
- Floor Plan
- Flow Charts
- Flyer Design
- Format and Layout
- Front-end Design
- Furniture Design
- GarageBand
- Google Slides
- Graphic Design
- Icon Design
- iMovie
- Infographics
- Instructional Design
- Interaction Design
- Intros & Outros
- Invitation Design
- Jingles & Intros
- Label Design
- Landing Pages
- Logo Design
- Magazine Design
- Menu Design
- Music
- Packaging Design
- Photoshop
- Podcast Editing
- Poster Design
- Presentations
- Prezi
- Print Design
- Product Photography
- Social Media Post Design
- Sound Design
- Sound Effects
- Sound Engineering
- Stationery Design
- Sticker Design
- Storyboard
- T-Shirts
- Technical Drawing / Tech Pack
- UI / User Interface
- UX / User Experience
- Vehicle Signage
- Video Ads
- Video Production
- Voice Talent
- Website Design
- Whiteboard Animation
- Word
- YouTube Video Editing
Data Entry & Admin
- Answering Telephones
- Article Submission
- Bookkeeping
- Call Center
- Chat Operation
- Contact Center Services
- Customer Service
- Customer Support
- Data Analytics
- Data Cleansing
- Data Entry
- Data Extraction
- Data Processing
- Desktop Support
- Email Handling
- Excel
- General Office
- Google Spreadsheets
- Helpdesk
- Infographic and Powerpoint Slide Designing
- Investment Research
- Microsoft Office
- Microsoft Outlook
- Microsoft Word
- Order Processing
- Phone Support
- Procurement
- Relational Databases
- Software Documentation
- Spreadsheets
- Technical Support
- Telegram Moderation
- Telephone Handling
- Time Management
- Transcription
- Typing
- Video Upload
- Web Search
Engineering & Science
- Bill of Materials (BOM) Analysis
- Bill of Materials (BOM) Evaluation
- Bill of Materials (BOM) Optimisation
- Clean Technology
- DevOps
- DFM
- Drones
- Manufacturing Design
- Materials Engineering
- Medical Products
- Process Engineering
- Product Management
- Project Scheduling
- Quality and Reliability Testing
- Rapid Prototyping
- Solar
- Statistical Analysis
Product Sourcing & Manufacturing
- 3D Printing
- Buyer Sourcing
- Manufacturing
- Process Automation / Validation
- Product Design
- Product Research
- Product Sourcing
- Supplier Sourcing
- Supply Chain
Writing & Content
- Academic Research
- Academic Writing
- Annuals
- Article Writing / Rewriting
- Biography Writing
- Blog Writing / Blogging
- Book Review
- Business Contract Writing
- Business Plan Writing
- Business Writing
- Cartography & Maps
- Case Study Writing
- Communications
- Compliance and Safety Procedures Writer
- Content Audit
- Content Creation
- Content Development
- Content Strategy
- Content Writing
- Copy Editing
- Copy Typing
- Copywriting
- Cover Letter
- Creative Writing
- Editing
- Editorial Writing
- English Translation
- LinkedIn Profile
- Newsletters
- Pitch Deck Writing
- Podcast Writing
- Powerpoint
- Press Releases
- Product Descriptions
- Proofreading
- Proposal Writing
- Publishing
- Report Writing
- Research
- Research Writing
- Résumés
- Reviews
- RFP Writing
- Script Writing
- SEO Writing
- Social Media Copy
- Speech Writing
- Survey Research
- Technical Documentation
- Technical Writing
- Test Plan Writing
- Test Strategy Writing
- Travel Writing
- Web Page Writer
- White Paper
- Wikipedia / WIKI
- Word Processing
- Writing
Freight, Shipping & Transportation
- Bulk Products
- Car Driving
- Cargo Freight
- Container Transport
- Container Truck
- Containerization
- Courier
- Freight
- Import/Export
- International Shipping
- Last Mile Optimization
- Logistics
- Packing & Shipping
- Pallets
- Shipping
- Shipping Containers
- Shipping Planning & Management
Education
- Chinese Tutoring
- Coding Lesson
- Computer Science Tutoring
- Education Consulting
- English Teaching
- English Tutoring
- Guitar Lessons
- Syllabus Development
- Writing Tutoring
Business, Accounting, Human Resources & Legal
- Administrative Support
- Annual Report Design
- Appointment Setting
- Asset Management
- Audit
- Bank Reconciliation
- Budgeting and Forecasting
- Business Analysis
- Business Analytics
- Business Coaching
- Business Consulting
- Business Development
- Business Management
- Business Plans
- Business Requirement Documentation
- Business Strategy
- Business Valuation
- Change Management
- Customer Experience
- Customer Retention
- Customer Strategy
- Data Analysis
- Database Management
- Development Consulting
- Document Checking
- Education & Tutoring
- Employee Engagement
- Employee Experience
- Employee Training
- Event Management
- Event Planning
- Executive Coaching
- Financial Forecasting
- Fundraising
- Human Resources
- Inventory Management
- Invoicing
- Leadership Development
- Management Consulting
- Manufacturing Strategy
- Mergers and Acquisitions
- Operations Management
- Operations Research
- Organization Design
- Organizational Change Management
- Performance Management
- Personal Development
- Planning Consulting
- Product Development
- Project Management
- Project Planning
- Report Development
- Risk Assessment
- Risk Management
- Salesforce.com
- Sourcing
- Startup Consulting
- Strategic Planning
- Training
- Training Development
- Workflow Consulting
Translation & Languages
- Native English
- English Grammar
- English Spelling
- Chinese to English Live Interpreter
- Simplified Chinese
- Subtitles & Captions
Trades & Services
- Drone Photography
- Event Staffing
- Furniture Assembly
- Lifestyle Coach
- Lighting
- Security Systems
- Solar Panel Installation Management
- Teaching/Lecturing
Comments
Tools, Software, & Partners
It is thanks to some incredible tech companies, software providers and SaaS organisations, that I am able to be as effective as I am.
You will recognise many, I'm sure, and may even see some you don't recognise.
-
Adobe
-
Google Analytics
-
Apple
-
Canva
-
Elementor
-
Figma
-
GoDaddy
-
Google Suite
-
HootSuite
-
IndieGoGo
-
Instagram
-
Kajabi
-
Kickstarter
-
LinkedIn
-
MailChimp
-
Meta / Facebook
-
Microsoft
-
MySQL
-
PayPal
-
PHP
-
phpMyAdmin
-
Pinterest
-
PMP / PMP
-
PowerBI
-
Prezi
-
SEMrush
-
Shopify
-
Stripe
-
Survey Monkey
-
Tableau
-
Telegram
-
Trust Pilot
-
Twitter
-
Wikipedia
-
Woo Commerce
-
Xero
-
Yell
-
YouTube
-
Zapier
-
Zoom