Services
Service Categories
Project Manager
Certified Project Management Institute Project Manager with degrees in Arts & Science, I have been lucky enough in my career to influence and improve vast areas of business across multiple industries and across internal teams of all levels.
Sales & Marketing
From the early days of printed mail-shots loaded into mail-merged envelopes, to automated follow-up campaign management, from e-commerce to payment gateways, the last 20 years has been a fast-paced adventure as the World Wide Web took shape!
Websites, IT & Software
From humble beginnings making websites for small companies, all the way up to Enterprise Resource Planning systems for direct suppliers to Fortune 50 companies, websites, IT & software are at the core of my success.
Design & Media
From small offices, SMEs and solo entrepreneur outfits, to large-scale Chinese factories, there isn't a single business that cannot benefit from design & media attention.
Data Entry & Admin
A core part of my skillset is my passion for data quality and my ability to wrangle large datasets. When the mantra "Data is Gold" became commonplace, I was already leading the charge, with best-practice training and processes for org-wide data entry, management, auditing and reporting.
Engineering & Science
11 years in large-scale manufacturing in China helped me gain a deep insight into how so much of my work either in the front-end (upstream, client-facing), as well as the administrative / back office work, was deeply intertwined with downstream operations across departments and even across entire supply chains.
Product Sourcing & Manufacturing
I then gained an experienced knowledge about the end-to-end product lifecycle, from ideation through to EOL.
Writing & Content
Where many 'tech-heads' come up short is in creative writing - a skill that requires access to a different part of the brain. I enjoy both the technical and creative elements of my work.
Freight, Shipping & Transportation
Now that the products are produced and sold, these same processes, systems and data play a key role in the delivery of the goods to the customer.
Education
From my time as an I.T. lecturer in BNU / HKBU (UIC), to remotely training business executives to use all-new business systems, education plays a core role in my communication toolbox.
Business, Accounting, HR & Legal
More recently, IT - particularly cloud computing - has transformed how people work. I combine a passion for communication (documents, processes, presenting), and data quality (databases, spreadsheets, live data feeds) to find areas of improvement across all facets of daily business.
Translation & More...
Native British English (I can do some good accents for fun!) and operationally fluent in Mandarin Chinese, I enjoy transferring cultural and experiential differences between teams to maximise results.
Tools, Software & Partners
It is thanks to some incredible tech companies, software providers and SaaS organisations, that I am able to be as effective as I am. You will recognise many, I'm sure, and may even see some you don't recognise.
